We can help you create or adjust strategies, set business goals, and understand current and future risks. Some factors may benefit your business and you may want to make changes for your product lifecycle or marketing tactics.
Your marketing plan also includes an analysis of your existing customer profile and their common attributes.
We look at each industry/market, the company size, product purchased, average order size, average order frequency. We look at their buying motivations. Is this customer profile a good match with your company’s desired future state?
We research and assess your Ideal Customer Profile (ICP). This type of customer buys from you with loyalty and frequency. They recommend your brand and refer business to you. Getting more customers like this should be your sales and marketing focus.
We research and assess your customer personas. Customer personas represent the user types that may be involved in buying from you. This analysis can assist you in making decisions about your future products. We collaborate with you to create a customer journey map. A customer journey map is a visual story of your customers’ interactions with your brand. through both digital and traditional marketing. This map allows you to step into your customer’s shoes and see your business from your customer’s perspective.